Our emphasis over the years has always been on
service excellence. Together with our commitment to provide dedicated service, it is what truly
sets us apart from the rest. We spare no effort to ensure complete peace of mind for the consumer.
From the point of contact to after-sales follow up, every moment is treated with exceptional care.
With such tremendous focus on customer satisfaction, it is no surprise our brand name has come to
be synonymous with one word—trust.
Certificate of Deposit
Our Certificate of Deposit Guarantee, exclusive
to PropNex, is a legally binding document that guarantees buyers a return of up to $5,000 on
their deposits. This is essential in cases where the seller is declared a bankrupt upon a
successful property transaction. Such a measure further reinforces the fact that we go all out
to protect you first.
*Terms and conditions apply
Our insistence on using innovative technology
allows us to stay ahead of the competition. These technical advancements include:
- Comparative Market analysis databank
- Financial planning software
- Personal homepage for property marketing
- Island-wide Residential Database
- Agents’ Virtual Office with timely updates on company
policies and personal records
- Short Messaging System Broadcast for instantaneous
communication with all / Targeted agents
Over 280 days per year are set aside for
intensive training, development and workshops for each of our agents. This ensures that they are
highly qualified and are able to consistently maintain high standards of professionalism. On top
of that, we also invite expert speakers for our Quarterly Conventions to educate and motivate
One integral feature of PropNex is that each and
every agent is covered by Professional Indemnity Insurance. Partnering Tenet Insurance, it is a
collaboration that is exclusive to PropNex alone. It acts as a safety net for you and highlights
our emphasis on giving you complete peace of mind—by always protecting you first.
Home Content Insurance
Another exclusive service of PropNex, the Home
Content Insurance scheme provides a sizeable coverage of up to $65,000 for homes damaged by an
unfortunate event. Unlike the HDB Fire Insurance and MCST Insurance, our home insurance covers
the cost of additional renovations and your home’s contents.
Professional Development and Training
- Rigorous training programmes and workshops
- Motivational talks by well-known local and international
- Centralised in-house agents courses (CEHA, CES,
- On the job training and coaching
- Mentorship programme
- Continued Professional Development
Home Repair Warranty plan
A plan that looks after your interests even after
the deal is sealed—that’s the guarantee with the Home Repair Warranty Plan. It offers you an
allowance that covers repair works that may be needed in your new home.
In-house Mediation and Disciplinary
Our in-house team of legal consultants offer you
a professional avenue for mediating property issues and disputes. On top of that, they are
always on hand to offer legal advice and clarifications on whatever real estate issues you